Subprocessor List

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Subprocessor List

Last updated April 22, 2024


Paxton AI, Inc. (“Paxton”) uses certain sub-processors (including third parties, as listed below) and content delivery networks to assist it in providing the Services as described in the Software as a Service Agreement (“Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

What is a Sub-processor?

A sub-processor is a third-party data processor engaged by Paxton, including entities from within Paxton, who has or potentially will have access to or process personal data submitted by Paxton customers and their users (“Customer Personal Data”). Paxton engages different types of sub-processors to perform various functions as explained in the tables below.

Due Diligence & Contractual Safeguards

Paxton evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Personal Data and enters into Data Processing Agreements with each such sub-processor.

This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Paxton’s engagement process for sub-processors as well as to provide the actual list of third party sub-processors and content delivery networks used by Paxton as of the date of this advisory (which Paxton may use in the delivery and support of its Services).

If you are a Paxton customer and wish to enter into our DPA, please email us at legal@paxton.ai.

Process to Engage New Sub-processors

Paxton provides notice via this advisory of updates to the list of sub-processors that are utilized, or which Paxton proposes to utilize to deliver its Services. Paxton undertakes to keep this list updated regularly to enable its Customers to stay informed of the scope of sub-processing associated with the Services. To be notified of sub-processor changes please sign-up here: https://0i81tb9te4s.typeform.com/to/GW3wJAF5.

The following is an up-to-date list (as of the date of this advisory) of the names and locations of Paxton sub-processors and content delivery networks.

Infrastructure Sub-processors – Service Data Storage and Processing

Currently, the Paxton production systems are hosting and / or processing Customer Personal Data for the Services in the infrastructure sub-processors listed below. The following table describes the countries and legal entities engaged by Paxton in the storage and processing of Customer Data. Paxton also uses additional services provided by these sub-processors to process Customer Personal Data as needed to provide the Services.

Subprocessor List Paxton Service Purpose Country Where Processing is Performed
Google Cloud Platform All
  • Cloud computing infrastructure
  • Language Learning Model
US
Microsoft Azure All
  • Cloud computing infrastructure
  • Language Learning Model
US
Amazon Web Services All
  • Cloud computing infrastructure
  • Language Learning Model
US
Service Specific Sub-processors

Paxton works with the following third parties to provide specific functionality within the Services. To provide the relevant functionality these Sub-processors access only the Customer Personal Data necessary to provide the indicated Services

Subprocessor List Paxton Service Purpose Country Where Processing is Performed
Sentry All
  • Application logging and monitoring
US
Pendo All
  • Application logging and monitoring
US
Hubspot All
  • Customer Relationship Management
US
Pipedrive All
  • Customer Relationship Management
US
Stripe All
  • Payment Processor
US
Content Delivery Networks

Paxton may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes use of CDNs by Paxton’s Services.

Subprocessor List Paxton Service Purpose CDN Location Entity Country
Cloudflare All DDOS prevention US US

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